Privacy Policy
Last updated: April 14, 2026
At WSM, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online casino services.
Information We Collect
We collect personal information lawfully and fairly, including your full name, date of birth, residential address, email address, phone number, and government-issued identification for account registration and identity verification.[1][2] Financial details such as payment methods, transaction history, and source of funds information are gathered to comply with anti-money laundering (AML) obligations.[2][3] We also collect gaming activity data like betting patterns and session duration, along with technical data including IP address, device information, and cookies during platform use.[2][6]
How We Use Your Information
Your information is used for account creation, management, identity verification, and age confirmation as required by Australian gambling laws.[2][4] We process data to handle deposits, withdrawals, provide personalized gaming experiences, and ensure platform security against fraud.[2][3] Additionally, it supports customer service, responsible gambling measures, marketing communications, and regulatory compliance including AML and reporting to authorities like AUSTRAC.[1][3]
Information Sharing
We disclose personal information only as permitted under Australian privacy laws, such as to regulatory bodies like gambling commissions, law enforcement, or AUSTRAC for legal compliance and enforcement.[1][3] Sharing may occur with trusted service providers including payment processors and identity verification services, who are contractually bound to the APPs and confidentiality.[2][3] We do not sell your information to third parties.
Data Security
We implement robust security measures including encryption, secure servers, and access controls to protect personal information from unauthorised access, misuse, or disclosure.[2][5] Regular security audits, firewalls, and monitoring systems help prevent fraud and data breaches in line with APP 11 obligations.[3][5] Data is retained only as long as necessary for business, legal, or regulatory purposes, typically seven years for transaction records to meet AML requirements, after which it is securely destroyed.[3]
Your Rights
Under the Privacy Act 1988 and APPs, you have rights to access, correct, or update your personal information held by us.[2][5] You may request details on how your data is processed, restrict certain uses, or withdraw consent for non-essential processing where practicable.[2][5] To exercise these rights or lodge a complaint about a privacy breach, contact us; we will respond promptly and you may escalate to the Office of the Australian Information Commissioner (OAIC).[5]
Cookies and Tracking
We use cookies and similar tracking technologies to enhance site functionality, analyze usage patterns, and personalize your experience on our platform.[2][6] These collect technical data like IP addresses and browser types; you can manage preferences via browser settings, though this may limit features.[6]
Contact Us
For privacy concerns, access requests, or complaints, please contact our Privacy Officer.
[email protected]